Welcome to ZUKUTA

WelcomeWelcome to "Zukuta", the one-stop destination for all your digital needs! Whether you're a creator, entrepreneur, or business looking to expand your online presence,  Zukuta is here to connect you with the best digital products, services, and assets on the market.At Zukuta, we understand the ever-evolving digital landscape and the importance of having the right tools at your disposal. That's why we've created a platform that brings together a diverse range of offerings—from premium digital products and professional services to valuable domains, websites, and social media accounts. Whether you're looking to purchase or sell, Zukuta is designed to make your experience seamless, secure, and successful.What Can You Find on Zukuta?Digital Products: Discover a wide array of digital goods, including software, eBooks, online courses, graphic design assets, and much more. Our marketplace is curated to provide high-quality products that cater to various niches and industries.Professional Services: Need expert assistance? Zukuta connects you with skilled professionals offering services like web development, graphic design, digital marketing, content creation, and beyond. Get the help you need to bring your ideas to life.Domains: A great domain name is the cornerstone of your online identity. Explore our extensive collection of domain names for sale and find the perfect match for your brand or business.Websites: Looking to jumpstart your online presence? Browse through ready-made websites that are fully functional and ready to go. Save time and effort by purchasing a website that's already set up and optimized.Social Media Accounts: In today’s digital world, social media is key to reaching your audience. Zukuta offers a marketplace for buying and selling established social media accounts, giving you a head start in building your online community.Why Choose Zukuta?User-Friendly Interface: Our platform is designed with simplicity in mind, making it easy for you to navigate and find exactly what you need.  Secure Transactions: We prioritize your security, ensuring that all transactions on Zukuta are safe and reliable.Quality Assurance: We vet our sellers and service providers to ensure that you receive only the best products and services.Supportive Community: At Zukuta, we believe in fostering a community of collaboration and growth. Our support team is always here to help you every step of the way.Whether you're buying, selling, or simply exploring, we're thrilled to have you join the Zukuta community. Together, let's unlock the potential of the digital world and create something extraordinary.Thank you for choosing Zukuta—your gateway to digital success!Stay tuned for updates, new arrivals, and tips on how to make the most of your Zukuta experience. Welcome aboard!

how to Create Clear & Compelling Listing on ZUKUTA

Basic IntroductionWelcome to ZUKUTA, your global marketplace for digital products, digital properties, and freelance services. As a seller on our platform, creating clear and compelling listings is essential to attract buyers and build trust. A well-crafted listing not only highlights the value of your offerings but also ensures that potential customers understand exactly what they are purchasing. Here’s how to create effective listings on ZUKUTA.Tips for Creating Clear and Compelling ListingsAccurate and Detailed Descriptions:Be Specific: Clearly describe what you are selling. If it's a digital product, mention its features, benefits, and any technical requirements. For digital properties, provide details about the asset, its performance metrics, and potential uses. For freelance services, outline what the service includes, the process, and the expected delivery time.Use Bullet Points: Break down key features and benefits into bullet points for easy readability.Include Specifications: Provide all relevant specifications, such as file formats for digital products or platform compatibility for software.High-Quality Images and Videos:Visual Appeal: Use high-resolution images that showcase your product or service. For digital products, include screenshots or previews. For digital properties, use images that represent the property accurately. For services, consider including a portfolio of previous work.Video Demonstrations: If possible, include a short video demonstrating the product in use or explaining the service. This can significantly increase buyer confidence.Clear Titles and Keywords:Descriptive Titles: Create clear and concise titles that accurately represent the product or service. Avoid using misleading or exaggerated language.Use Keywords: Incorporate relevant keywords that potential buyers might use to search for your product or service. This helps improve the visibility of your listing.Transparent Pricing and Terms:Set Clear Prices: Clearly state the price of your product or service. Include any additional costs, such as taxes or fees, if applicable.Outline Terms: Specify the terms of the sale, including delivery times, refund policies, and any guarantees. Be transparent about what the buyer can expect.Customer Benefits:Highlight Value: Emphasize how the buyer will benefit from your product or service. Explain what makes your offering unique and why it’s worth the investment.Solve Problems: Address common pain points or problems that your product or service solves. This helps potential buyers see the practical value in what you’re offering.Include FAQs:Anticipate Questions: Include a Frequently Asked Questions (FAQ) section to address common inquiries. This can reduce buyer hesitation and provide quick answers to potential questions.Be Proactive: Think about the information buyers typically seek and provide it upfront.Customer Testimonials and Reviews:Showcase Feedback: If you have positive reviews or testimonials, include them in your listing. Social proof can significantly influence a buyer’s decision.Build Trust: Encourage satisfied customers to leave reviews. A good track record of customer satisfaction can enhance your credibility.Professional Presentation:Proofread: Ensure that your listing is free from grammatical errors and typos. A polished presentation reflects professionalism.Consistent Format: Use a consistent format for all your listings to make them easily recognizable and professional-looking.ConclusionCreating clear and compelling listings on ZUKUTA is key to attracting buyers and building a successful presence on our platform. By providing accurate descriptions, high-quality visuals, transparent pricing, and customer-focused information, you can enhance the appeal of your products and services and increase your chances of making successful sales.Start crafting your listings today and connect with buyers from around the world on ZUKUTA. For any assistance or further tips on creating effective listings, feel free to reach out to our support team at [Your Contact Information].Thank you for being a part of ZUKUTA – Your Global Marketplace for Digital Excellence.Last Updated: [09/06/2024]

Secure Trade on ZUKUTA

IntroductionAt ZUKUTA, we understand that security is paramount when it comes to online transactions. As a worldwide marketplace for digital products, digital properties, and freelance services, we are committed to providing a secure and trustworthy platform for both buyers and sellers. Your safety and satisfaction are our top priorities, and we have implemented robust measures to ensure that every transaction on ZUKUTA is secure.Why Security MattersIn the digital age, conducting secure transactions is crucial to protecting your financial information, personal data, and digital assets. At ZUKUTA, we strive to create a safe environment where you can confidently buy and sell digital products and services without worrying about security threats.Our Security Measures1. Advanced Encryption:ZUKUTA uses advanced encryption technologies to protect your data. All sensitive information, including payment details, is encrypted to prevent unauthorized access.Our SSL (Secure Socket Layer) certificates ensure that your connection to our website is secure and your data is protected.2. Secure Payment Gateways:We partner with trusted and reputable payment processors to handle all financial transactions.Our payment gateways are PCI-DSS-compliant, ensuring that your payment information is processed securely and meets the highest standards of data protection.3. Buyer and Seller Verification:To maintain a trustworthy community, we verify the identities of both buyers and sellers.Verified accounts add an extra layer of security, ensuring that you are dealing with legitimate users.4. Fraud Prevention:Our platform employs sophisticated fraud detection systems to monitor transactions for suspicious activity.We take immediate action against any fraudulent behavior to protect our users and maintain the integrity of our marketplace.5. **Dispute Resolution:**In the event of a dispute between a buyer and a seller, our dedicated support team is here to help.We provide a structured dispute resolution process to ensure fair and timely resolutions.6. Secure Messaging:Communicate with confidence using our secure messaging system, which protects your conversations from being intercepted.Keep all transaction-related communications within our platform to ensure your safety and privacy.7. **Regular Security Audits:**ZUKUTA conducts regular security audits to identify and address potential vulnerabilities.We stay up-to-date with the latest security practices and continuously improve our systems to safeguard your data.Tips for Secure Trading on ZUKUTA1. **Verify Information:**Always verify the details of the product or service you are purchasing.Check the seller’s ratings, reviews, and verification status.2. **Keep Communications on ZUKUTA:**Use our secure messaging system for all communications related to your transactions.Avoid sharing personal information or conducting transactions outside our platform.3. **Be Cautious with Payments:**Make payments only through ZUKUTA’s secure payment gateways.Do not send money directly to sellers via other methods.4. Review Policies:Familiarize yourself with our refund policies and dispute resolution process.Understand your rights and responsibilities as a buyer or seller.Commitment to Your SecurityAt ZUKUTA, we are dedicated to creating a secure trading environment where you can confidently engage in buying and selling digital products, digital properties, and freelance services. Our comprehensive security measures are designed to protect your interests and provide you with peace of mind.Join ZUKUTA TodayExperience the benefits of a secure and trustworthy global marketplace. Join ZUKUTA today and trade with confidence, knowing that your security is our priority.For any questions or support, please contact our team at [Your Contact Information].Welcome to ZUKUTA, where secure trading meets global opportunities.Last Updated: [08/06/2024]

Selling rules confirmation

Violations and Penalties on Zukuta.com**Violations**1. **Unauthorized Transactions**: Attempting to transfer merchandise or provide services without payment processed through Zukuta.com.2. **Premature Order Confirmation Requests**: Asking buyers to confirm order completion before it is actually completed.3. **Illegally Sourced Goods**: Selling goods obtained through illegal means, such as hacking or brute-force attacks, or providing training/information about illegal activities.4. **Unlicensed and Illegal Products**: Selling items that do not comply with legal provisions, including illegal, pornographic, or violent content, as well as malware and third-party software that compromises account security.5. **Invalid Offers**: Placing offers with incorrect prices or intentionally invalid offers; ignoring placed orders.6. **Incorrect Listings**: Failing to provide an accurate English description when required, such as using misleading information or omitting essential details like the subscription period or warranty.7. **Duplicate or Misclassified Listings**: Posting duplicate, spam, or false offers, or listing items in incorrect categories, such as selling game currency in the game account section.8. **Lotteries, Sweepstakes, and Shared Accounts**: Conducting lotteries or sweepstakes, selling "random" goods, or using shared accounts beyond the specified user limit.**Penalties**1. **Unauthorized Transactions**: Permanent suspension of all current and any new accounts of the violator and suspension of payouts.2. **Premature Order Confirmation Requests**: Issuance of a warning or temporary suspension of the account.3. **Illegally Sourced Goods**: Removal of related listings, refund of related orders, permanent suspension of the account, and payout clearance within 180 days.4. **Unlicensed and Illegal Products**: Removal of related listings, refund of related orders, permanent suspension of the account, and payout clearance within 180 days.5. **Invalid Offers**: Removal of related listings, refund of related orders, temporary suspension of the account, and potential permanent suspension with payout clearance within 180 days.6. **Incorrect Listings**: Issuance of a warning, removal of related listings, temporary suspension for repeated violations, refund of related orders, and suspension of payouts.7. **Duplicate or Misclassified Listings**: Issuance of a warning, removal of related listings, temporary suspension for repeated violations, refund of related orders, and suspension of payouts.8. **Lotteries, Sweepstakes, and Shared Accounts**: Issuance of a warning, removal of related listings, temporary suspension for repeated violations, refund of related orders, and suspension of payouts.---The Zukuta merchant service team will conduct regular reviews of sellers' sales performance and dispute/negative review rates. Sellers who fall below standards will receive warnings. If a store accumulates a significant number of disputes or negative reviews due to seller misbehavior, penalties will be enforced. Misbehaviors include, but are not limited to:- Product quality issues- Failure to deliver services as promised- False delivery claims- Products not matching descriptions or promises- Improper handling of after-sales servicePenalties for such misbehaviors can include:- Adjusting the seller's fee rates- Modifying the seller's insurance requirements- Imposing fines- Limiting sales capabilities- Issuing a permanent ban from the platform### Rules for Sellers and Buyers on Zukuta.com**Prohibited Actions**1. **Sharing Contact Information**: Transferring contact details like Skype, Discord, Telegram, WhatsApp, Facebook profiles, or phone numbers to another user, using contact information obtained from another user, or in-game communication post-order completion.2. **Feedback System Abuse**: Engaging in fake reviews, blackmailing, or altering past order feedback without valid reason.3. **Personal Information Disclosure**: Transferring or disclosing personal information such as usernames, player IDs, or payment details to third parties with the intent to harm the user.4. **Account Transactions**: Attempting to buy or sell a Zukuta user account.5. **Commercial Use of Display Pictures**: Using display pictures for commercial purposes like advertising or promotions.6. **General Chat Violations**: Selling, discussing, or advertising non-Zukuta.com shopping resources, criticizing other sellers or their offers, or engaging in verbal abuse in the general chat.7. **Insults in Chat**: Insulting a user in Zukuta's chat system, including live chat and the dispute center.8. **Spam and Mass Messaging**: Advertising, spamming, or sending mass messages to in-station users.9. **Fraudulent Behavior**: Engaging in fraud or cheating.10. **Unauthorized Fund Transfers**: Exchanging or transferring funds from one payment system to another, moving funds between accounts without making orders, money laundering, or other financial fraud.11. **Multiple Account Fraud**: Creating multiple accounts to commit fraud, buying from one's own listings, engaging in unfair sales competition, giving false negative reviews to other sellers, maliciously consuming seller inventory, or operating multiple stores.**Penalties**1. **First and Unintentional Violation**: Account warning and suspension of payouts for 7 days.2. **Second Violation**: Temporary suspension of chat access and selling rights for 30 days, along with suspension of payouts.3. **Repeated Violations**: Permanent account suspension and suspension of payouts.4. **Review Manipulation**: Hiding related reviews; account block for repeated violations.5. **Unauthorized Transactions**: Suspension of all current and new violator accounts, and suspension of payouts.6. **Severe Violations**: Permanent suspension of all accounts and suspension of payouts.7. **Commercial Display Picture Use**: Removal of the display picture and account suspension for repeated violations.8. **General Chat Misconduct**: Temporary suspension of general chat; temporary account suspension for repeated violations (7-90 days depending on severity).9. **Insults in Chat**: Warning and temporary chat suspension for multiple violations.10. **Severe Fraudulent Activities**: Temporary or permanent account suspension, possibly with suspension of payouts depending on severity.11. **Severe Financial Fraud**: Permanent suspension of all current and new violator accounts, and suspension of payouts.**Additional Guidelines**- **In-Game Chat Compliance**: When trading game gold or items, sharing contact information through in-game chat is prohibited. This includes sending private contact details or adding each other as friends in Discord/Roblox in-game chat.- **Mystery Buyer Assessments**: Zukuta.com reserves the right to act as a mystery buyer to assess compliance and identify rule violations.- **Sanction Adjustments**: Zukuta.com reserves the right to adjust imposed sanctions if deemed inappropriate for particular cases.Zukuta.com Seller Accountability and PenaltiesViolations1. **Illegal Acquisition**: Game currency or items obtained through fraud, game errors, etc., resulting in sanctions for the buyer.2. **Unagreed Account Changes**: Significant alterations to account characteristics not agreed with the buyer, such as loss of game items/gold or auction fee deductions.3. **Sanctions from Purchases**: Penalties applied to the buyer for purchasing game currency or items.4. **Account Access Loss**: Buyer loses access to the account due to seller or original owner reclaiming it via game support or other means.5. **Illegally Sourced Accounts**: Selling accounts obtained through hacking, embezzlement, or other illegal methods.6. **Top-Up and Subscription Services**: Violations related to these services.7. **Specific Account Changes**: Changes like increased Player Killer counter in Lineage 2, reduced decency in Dota 2 when boosting MMR, or loss of game items.8. **Negative Service Outcomes**: Services resulting in negative outcomes, such as reducing followers or likes on social media accounts.9. **Poor Quality Services**: Account suspension due to seller using in-game bots or other prohibited methods.10. **Service Refusal**: Unreasonable refusal to continue providing a service, including unusable services or expired subscriptions.11. **Delivery Delays**: Missing the established delivery deadline without informing the buyer.Responsibilities and Penalties- **Full Refunds and Fines**: Sellers must refund up to 100% of the order amount and may face fines up to 500% of the order amount based on the severity of the violation.- **Compensation**: Sellers must provide compensation for any damages caused.- **Account Suspension**: Repeated violations may lead to temporary or permanent suspension of selling rights and accounts.Specific Scenarios1. **Illegal Currency/Items Sanctions**: Refund up to 50% if there’s a clear prohibition or notice from game administration proving the sanction was due to the seller's service.2. **Unagreed Account Changes**: Full refund, fines, and potential suspension for repeated violations.3. **Poor Quality Services**: Full refund, compensation, and possible account suspension.4. **Delayed Deliveries**: Full refund, fines, and proportional payout delays based on the delay duration.Additional Guidelines- **Delivery Documentation**: Sellers must provide a complete description with risk tips and obtain clear buyer agreement before delivery. They must also save and provide before/after delivery proofs (pictures or videos) showing delivery details.- **Dispute Resolution**: Each dispute is individual, and final decisions on seller responsibility may differ from these guidelines. Established agreements between the seller and buyer will be considered during dispute reviews.Penalty Structure- **First Violation**: Warning and 7-day payout suspension.- **Second Violation**: 30-day temporary store suspension and payout suspension.- **Repeated Violations**: Permanent store suspension, payout suspension, and fines up to 500% of the order amount.- **Hidden Listings**: Store and listings hidden by the system until delivery is completed.- **Proportional Payout Delays**: Payout delayed proportionally to delivery delays.Trade Requirements- **Complete Descriptions**: For all transactions, sellers must provide a complete description with risk tips and obtain buyer agreement on the risks before delivery.- **Proof of Delivery**: Sellers must save and provide proof of delivery (pictures or videos) showing delivery amount, item, character name, and related order details. Failure to provide proof will result in the seller bearing all losses.Dispute ConsiderationsEach buyer-seller dispute is unique, so the final decision on the seller's responsibility may vary from the guidelines above. Established agreements between the seller and buyer will be taken into account during dispute reviews.

Selling Rules & Regulations

Zukuta.com Seller Policies and PenaltiesSeller Responsibilities1. Timely Delivery: Sellers must deliver within the specified time using the buyer's chosen method. Reliable sellers attract more customers. Keep your delivery timeframe realistic and log into your account frequently to reflect your availability. Orders not processed within 24 hours will be auto-canceled by Zukuta, refunding the buyer and penalizing the seller for delays.2. Proof of Delivery**: Sellers must capture screenshots or provide video evidence of trades. Upload up to 10 screenshots via the order page post-delivery or email video recordings with the order number. Keep these videos for at least six months.3. After-Sales Disputes**: Actively assist buyers with any disputes. Provide proof if a consensus isn’t reached to allow Zukuta to mediate. Non-cooperation or improper handling of disputes may lead to refunds, fines, and sales suspensions.4. Order Cancellation**: Sellers cannot request order cancellations without valid reasons. Accurate stock levels must be maintained, and sellers must have the listed items in possession.5. Communication**: All interactions between sellers and buyers must occur through the Zukuta Chat Application. Offsite communications (e.g., WhatsApp, Facebook Messenger) are prohibited and will not be accepted as evidence in disputes.6. Offsite Trade Prohibition**: Sellers cannot offer offsite trades or personal deals. Violations will result in a permanent ban from Zukuta.7. Courteous Communication**: Maintain polite communication. Harassment, including threats of violence, is strictly prohibited. Report any policy violations immediately.8. Account Integrity**: Sellers must not create multiple accounts to engage in fraudulent activities or unfair competition. Violations lead to penalties or permanent bans.9. Correct Listings**: Ensure products are listed correctly and the delivery process matches the description. False deliveries will result in fines or permanent suspension.10. Prohibited Products**: Do not sell hacked, fraudulent, or illegally obtained products. Provide complete account information and full-time warranties for membership products. Violations will lead to deletion of products, fines, or permanent bans.11. Regular Reviews**: Zukuta will review seller performance and dispute rates. Sellers with high dispute rates due to misbehavior will face penalties, including fee adjustments, fines, sales limitations, or permanent bans.Offsite TradingZukuta is committed to safe trading practices. Offsite trades bypassing Zukuta's verification processes are not covered by Zukuta Protection. Sellers found soliciting offsite trades will have their accounts suspended. Report any attempts at offsite trading to protect yourself and others from fraud.False DeliveryEnsuring the authenticity of transactions is critical. Sellers must deliver as promised. False deliveries will result in fines and possible account bans.- Less than 2 False Deliveries**: 1-month suspension and additional penalties.- More than 2 False Deliveries or over $50**: Permanent suspension, locking of store income and deposits, and fines 5-10 times the order income.- Over $200**: Additional legal action may be pursued.Seller's Offense Penalties1. First Offense**:   - Temporary account suspension (removal of listings, payment withdrawal disabled, selling permission revoked).   - Contact Zukuta for an appeal. A USD 150 penalty (subject to change) must be paid before account reinstatement.   - Partial deliveries will be deducted, and full refunds issued to buyers.2. Second Offense**:   - Permanent account suspension.   - Revocation of account contents, including available funds.Buyer Protection1. Avoid Offsite Trades**: Do not accept offsite trade offers to protect yourself from scams.2. No Support for Offsite Trades**: Zukuta does not support or compensate for offsite trades.3. Report Violations**: Report rule-breaking sellers immediately. Verified reports resulting in penalties for the perpetrator may earn you a reward.-----------------------------------------------------------------------2. Seller Rules and Responsibilities2.1 Eligibility to Become a Seller: (2.1.1) To become a seller on ZUKUTA, you must meet the following eligibility criteria:You must be at least 18 years old and able to form legally binding contracts.You must submit a verified seller account, which includes providing accurate personal information such as your name, phone number, address, and identification details (e.g., CNIC or passport).Your seller account will be subject to review and approval by ZUKUTA. Failure to meet the verification requirements will result in rejection of your seller application.2.2 Product Listings: (2.2.1) Sellers must ensure that all product listings are accurate, complete, and conform to the categories defined on the platform. You are responsible for providing clear, honest, and accurate descriptions of your products, including all necessary details (e.g., features, price, images). (2.2.2) All product listings must comply with local and international laws, including intellectual property rights, and must not infringe on the rights of others. ZUKUTA reserves the right to remove any product listing that violates these terms. (2.2.3) Sellers are prohibited from listing products or services that are illegal, misleading, or offensive in nature. ZUKUTA reserves the right to remove such listings without notice.2.3 Product Pricing and Availability: (2.3.1) Sellers are required to set a fair and transparent price for their products. The price must be accurately represented and include any applicable taxes, fees, or charges. (2.3.2) Sellers must ensure that they have sufficient stock to fulfill orders. If a product is out of stock, it must be removed or marked as unavailable on the platform to avoid misleading buyers. (2.3.3) Sellers can offer discounts or promotional offers, but the terms of these promotions must be clearly stated.2.4 Order Fulfillment and Delivery: (2.4.1) Sellers must deliver products within the specified timeframe set on the product listing. Failure to fulfill orders within the stated delivery time will result in the automatic cancellation of the order and a refund to the buyer. (2.4.2) If a seller encounters delays or issues with fulfilling an order, the seller must immediately inform the buyer through the Platform’s messaging system and work to resolve the issue promptly. (2.4.3) Sellers are responsible for ensuring that products are delivered in proper working condition, and they must provide proof of delivery (e.g., tracking information, confirmation of delivery).2.5 Order Cancellations and Disputes: (2.5.1) Sellers must not cancel orders unless it is unavoidable (e.g., out-of-stock items, technical issues). In such cases, the seller must notify the buyer and issue a full refund. (2.5.2) If a buyer disputes an order, sellers are required to respond to the dispute in a timely manner and provide all necessary proof of transaction and delivery. ZUKUTA will mediate the dispute if required. (2.5.3) Sellers must comply with the final decision made by ZUKUTA regarding any dispute. Failure to comply may result in penalties, account suspension, or termination.2.6 Payment and Security Guarantee: (2.6.1) Upon successful order completion, the payment will be credited to the seller's account, subject to the deduction of any applicable fees by ZUKUTA. (2.6.2) If the seller offers a security guarantee for a transaction, the payment will be held in escrow by ZUKUTA until the security guarantee period has elapsed without dispute. (2.6.3) Sellers are required to ensure that they meet all agreed-upon delivery times, or the payment may be withheld or refunded to the buyer.2.7 Seller Account Health: (2.7.1) Seller accounts are subject to health ratings based on order fulfillment, product quality, and customer service. Sellers who consistently deliver incomplete or unsatisfactory orders will experience a decline in their account health. (2.7.2) Sellers with poor account health may face penalties, including temporary suspension, account review, or permanent removal from the platform.2.8 Communication with Buyers: (2.8.1) Sellers must use the ZUKUTA messaging system for all communication with buyers. Direct communication outside of the platform (e.g., sharing personal phone numbers or email addresses) is prohibited and may result in account suspension. (2.8.2) Sellers should maintain a professional and respectful tone in all communications with buyers. Abusive behavior or harassment will not be tolerated and may lead to account suspension.2.9 Compliance with ZUKUTA Policies: (2.9.1) Sellers are required to comply with all applicable local and international laws, including tax regulations, consumer protection laws, and intellectual property rights. (2.9.2) Sellers must adhere to ZUKUTA’s platform guidelines, including product listing requirements, delivery timeframes, and customer service expectations. (2.9.3) Sellers agree to not engage in fraudulent activities or any form of deceptive conduct. Any violation of this may result in immediate suspension of the seller’s account.2.10 Termination of Seller Account: (2.10.1) ZUKUTA reserves the right to suspend or terminate a seller's account if they fail to comply with these terms or engage in conduct that harms the platform or its users. (2.10.2) If a seller’s account is terminated, all pending transactions will be canceled, and the seller will not receive any further payments for any unfulfilled or disputed orders.

Zukuta Protection for sellers

Zukuta Seller Protection GuideTrade confidently on the Zukuta Marketplace, knowing that Zukuta Protection has you covered. Focus on your sales while we handle the necessary verifications.Coverage Under Zukuta Protection1. Chargeback Liability: If a buyer files for an unauthorized payment refund (chargeback) and you provide complete delivery proof as per our requirements, you will be fully reimbursed.2. Compliance: Your account and product listings must adhere to our Terms of Service to be eligible for Zukuta Protection.Exclusions from Zukuta Protection1. Misrepresented Products/Services: Items or services not as described are not covered.2. Non-Delivery: Orders not delivered will not be protected.3. Fraudulent Activities: Intentional fraud or scams will result in permanent account suspension, recall of all disbursed payments, and potential legal action.4. Successful Buyer Disputes: If a buyer’s dispute is successful, the payment will be refunded to them. If the dispute is due to the seller's fault (e.g., failing to provide transaction evidence, handling disputes poorly, opting for a direct refund), the amount will be recovered from you along with a corresponding dispute fine.Proof of Delivery Requirements1. Immediate Upload: Upload all proof of delivery immediately after completion.2. High-Value Orders: For high-value items like game coins, accounts, top-ups, subscriptions, and gift cards, include video proof along with basic screenshots.3. Account Services: Include screenshots of account information (login email and password) submitted through Zukuta.4. Email Notifications: For games supporting email notifications, include screenshots of such notifications indicating changes to the sold account (e.g., login IP or device changes).5. Transaction Completion: Include screenshots validating the completion of transactions.6. Game Services: Provide screenshots or video proof showing the buyer's character ID and the quantity before and after delivery.Additional GuidelinesWhile Zukuta actively monitors all marketplace activities, you can assist by reporting any suspicious activities, such as users violating our terms and policies, exploiting the system, abusing services, or soliciting private deals. Your vigilance helps maintain a safe trading environment for everyone.